E-Mail received from KC Water regarding taste and smell of water
Update!
"We did experience a change in taste over the past couple of weeks. It was the result of changing river conditions and treatment modifications. For the most part, those challenges have been addressed and the water is tasting much better for most of our customers. However, it does take time for the water to get through the system and we expect Jackson County customers to have better water very soon. Throughout this, the water has remained safe. It continues to meet all regulatory standards. We take this seriously and are doing out best to deliver a high quality product.
Thank you for your patience.
KC Water"
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Website Accessibility Statement
Jackson County Public Water Supply District 12 is fully committed to providing accessible facilities, elements and
channels of communication to all members of the public. As part of this commitment, Jackson County Public Water Supply District 12
has a policy of providing an accessible website compatible with the Web Content Accessibility Guidelines (WCAG 2.1) and
commercial screen reading software. All features of the website are coded to allow individuals with vision and
other impairments to understand and use the website to the same degree as someone without disabilities. We welcome
feedback and can often resolve issues in a timely manner if they arise.
If you need any special assistance or accommodations:
Jackson County Public Water Supply District 12 has designated a compliance officer for website disability-related accommodations.
The compliance officer has received training in website accessibility and updates the site in accordance with those best
practices. Contact our accessibility officer to report an issue.
Compliance Procedures and Reports
In addition to testing with users with a wide range of disabilities and coding our website to WCAG standards,
Jackson County Public Water Supply District 12 regularly scans its website to ensure ongoing compliance, and makes timely
changes to any inaccessible changes, if any are found.
Linked Documents and Third Parties
Please note that this site may link out to third-party websites, such as state or federal agencies, that do
not have accessible content. This site may also include documents provided by third parties included in our
agenda packets, for example. While we cannot control the accessibility of content provided by third parties,
we are happy to assist any member of the public with reading and accessing content on our site.
